Shipping policy

Shipping Policy

Shipping Policy for ORCA TEXTILES

Thank you for shopping at ORCA TEXTILES. This Shipping Policy outlines how we ship orders to you.

Order Processing

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • During peak seasons, processing may take up to 5 business days.

Shipping Methods & Delivery Times

Shipping Type Delivery Time*
Standard 5–10 business days
Express 2–5 business days

*Actual delivery times may vary based on location.

Shipping Costs

  • Calculated at checkout based on weight and destination.

  • Free standard shipping on orders above a specified amount (set in admin).

Order Tracking

Once your order ships, you’ll receive a tracking number via email or SMS.

Customs, Duties & Taxes

International orders may incur import duties or taxes. These are the receiver’s responsibility.

Incorrect Address

If a package is returned due to an incorrect address, customer must pay reshipping fees.